FAQs

Q: Can we transfer to your hospital if we have been there on emergency?

A: Emergency clients/patients must return to their regular day practice veterinarian for all follow-up treatment, including prescription refills. All medical records will be faxed to your regular veterinarian when your pet is discharged. Our contracts with our referring veterinarians prohibit us from transferring emergency patients into our day practice. Thank you for understanding.

Q: Do you groom pets?

A: No, we do not groom pets, only bathing. Our bath includes a nail trim, ear cleaning, and anal gland expression.

Q: Do you board pets?

A: No. We feel that our hospital setting is not conducive to a relaxed, vacationed atmosphere for your pet. We have several local boarding facilities to which we refer.

Q: Do you see exotic pets?

A: No, we refer all exotic species to:

Avalon Animal Hospital
Phone: (770) 822-5551
www.petdoc.com

and to

The University of Georgia
Phone: (706) 542-3221
www.uga.edu

Q: Do you take care credit?

A: Yes. Care credit is our payment plan option, which qualifies applicants based on certain financial criteria. This enables us to focus our strengths in maintaining your pet's health, rather than the administrative effort required to maintain accounts receivable.

Q: What brands of pet food do you carry?

A: We carry the Hills Science Diet Prescription Diets and Nestle Purina CNM Prescription Diet. We do not carry maintenance pet foods. Our doctors will recommend maintenance diets on a patient-by-patient basis.